How we serve:
the "Clearinghouse" process
- Love INC receives requests for help by telephone from churches,
pastors, organizations, individuals and families in need (clients).
- The need is reviewed and analyzed by Love INC intake volunteers
or staff at the Clearinghouse. Working cooperatively with area
organizations, Love INC
- Examines the nature, extent, and legitimacy of the client's
need.
- Determines what help the client has already received
from agencies and churches.
- Ensures the need is manageable and specific.
- After the client's need(s) is analyzed and verified, the need is
referred to the appropriate help:
- Clients requiring urgent or highly specialized help are
referred to appropriate agencies. These types of referrals
could include medical, psychiatric, substance abuse, legal, or
other services.
- Clients requiring help available through an agency or
church ministry are referred to the agency or church.
- All other needs are referred to volunteers from partner
churches in the area where the client lives (if possible).
- The service is provided. The client is helped by an agency,
church, ministry, and/or volunteer and the need is met.
- The Clearinghouse follows up with the client and volunteer or
ministry that provided assistance. A visit from a local pastor or
church volunteer is also offered.
